Right of withdrawal

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Chen, Ludwig-Erhard-Str. 18 c/o IP-Management #6141, 20459 Hamburg, Germany, bellaleahelp@gmail.com, Phone: 015757106283) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no event will you be charged fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You must return or hand over the goods to us or to Ruimiao Chen (1169795643 Packstation 144, 83278 Traunstein, Germany) without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any diminished value of the goods if the loss in value is due to handling the goods beyond what is necessary to establish their nature, characteristics, and functioning.

Model Withdrawal Form (If you want to withdraw from the contract, please fill out this form and send it back.) – To Chen, bellaleahelp@gmail.com – I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) (only if this form is notified on paper) – Date (*) Delete as appropriate.

Special Notes
If you finance this contract through a loan and later withdraw from it, you are also no longer bound by the loan agreement, provided both contracts form an economic unit. This is particularly assumed if we are simultaneously your lender or if your lender uses our involvement regarding the financing. If the loan has already been paid to us when the withdrawal becomes effective, your lender steps into our rights and obligations under the financed contract in relation to you regarding the legal consequences of the withdrawal or return. The latter does not apply if this contract concerns the acquisition of financial instruments (e.g., securities, foreign exchange, or derivatives).

If you want to avoid contractual obligations as much as possible, exercise your right of withdrawal and also withdraw from the loan agreement if you have a right of withdrawal for it as well.

Winter clearance sale: The Bella Léa Puffer Jacket is excluded from exchange as a sale item.