Shipping policy

At Bella Léa, we focus on efficiency: secure delivery, reliable partners, clear SLAs. Your order is processed promptly and tracked accurately.

DELIVERY AREA

Worldwide shipping. Available options and estimated delivery times are dynamically displayed at checkout.

SHIPPING DURATION

Processing (Fulfillment): usually 1–3 business days after payment receipt.
Delivery time after shipping:

• Germany & EU: approx. 5–10 business days

• International: approx. 5–11 business days

Note: In individual cases (e.g., customs, peak season, carrier-related delays) it may take longer.

SHIPPING COSTS

Shipping costs are transparently displayed at checkout before you complete your purchase.
Customs/taxes/fees on international shipments are the responsibility of the customers (DDU/DDP depending on the destination market).

SHIPMENT TRACKING

After shipping, you will receive a shipping confirmation by email including a tracking link/number (if provided by the carrier).

UNDELIVERABLE SHIPMENTS

If a package is returned due to an incorrect/incomplete address, we charge the costs for reshipping. A refund will be issued minus the original shipping costs, if applicable. We do not deliver to parcel lockers!

CONTACT

Questions about shipping or your order? Our support is here for you:
Email: bellaleahelp@gmail.com