Terms and Conditions

General Terms and Conditions

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our online shop is exclusively aimed at consumers.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities. An entrepreneur is a natural or legal person or a legally capable partnership who acts in the exercise of their commercial or self-employed professional activity when concluding a legal transaction.

2. Contracting Parties, Conclusion of Contract, Correction Options

The purchase contract is concluded with GC Collective GbR.

By listing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive a confirmation by email.

3. Contract Language, Storage of Contract Text

The language(s) available for concluding the contract: German

We store the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the internet.

4. Delivery Conditions

 Delivery Options

We ship the products to the delivery address provided during the ordering process.

We only deliver by shipping. Unfortunately, self-collection of the goods is not possible.

We do not deliver to parcel stations.

5. Payment

The following payment methods are generally available in our shop.

Credit Card
During the ordering process, you provide your credit card details. Your card will be charged immediately after placing the order.

SEPA Direct Debit
By placing the order, you grant us a SEPA direct debit mandate. We will inform you at least one banking day in advance about the date of the account debit (so-called prenotification). A banking day is any weekday except Saturdays, nationwide public holidays, and December 24 and 31 of each year. The account debit takes place before the shipment of the goods.

PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, log in with your credentials, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. Further information is provided during the ordering process.

PayPal may offer registered and selected PayPal customers additional payment options in their customer account according to its own criteria. However, we have no influence on the offering of these options; further individually offered payment options concern your legal relationship with PayPal. More information can be found in your PayPal account.

6. Warranty and Guarantees

6.1 Liability for Defects

The statutory liability for defects applies.

6.2 Guarantees and Customer Service

Information on any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

Winter clearance sale: The Bella Léa Puffer Jacket is excluded from exchange as a sale item.

7. Dispute Resolution

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.